Q: Do you take returns?
A: No. All sales are final due to customization.
Q: What is your turnaround time?
A: This all depends on the item or work you are purchasing.
Standard turnaround on drinkware & apparel is 8 business days. You may get your order quicker if it is a small order.
Standard shipping on invitations could take up to 12 business days all depending on the item, any paper upgrades and if you ordered during our busy season. Custom work could take up to 15 business days, logo work and business branding could take up to 30 days, all depending on how complex the project is.
Q: Can I request a custom design if I do not see what I am looking for?
A: Of Course! We welcome custom orders, however, we do not take custom orders that are needed to be in customer hands in less than 30 days. All custom orders take a different amount of time depending on the detail and amount of customer changes.
Q: Do I get a proof of the design before it goes to print?
A: Yes. All standard proofs will be sent within 48 hours. Once the proof is sent the client will be able to approve the design before it gets sent to printing.
Q: Do you design business cards?
A: Yes. Business cards can be ordered through our custom order page.